Features
Call recording system empowers your organization to perform call recording with the ability to handle:
• Multi-Channel RecordingSystem will provide facility to record multiple Voice Channels simultaneously (30 Channels per digital line) on daily, weekly, monthly and yearly bases. Confirm the recording to be performed. Set properties related and access history data.
• Live Call MonitoringSystem will provide facility to hear and record the live calls while recording. Automatic voice activation and continues recording mode System will automatically detect the incoming call and start recording automatically.
• Advance Customized Search FacilitySystem provide advance search options for searching call records by Source and destination No., by date, by time, by duration, heard/unheard calls etc…
• Automatic Level control for Signal processingSystem will record the conversation in the best quality format (WAV/GSM) to avoid voice disturbance.
• Advance Audio compressionIt will store the data in a compressed format to take less amount of space for storage. You can also convert it into different formats like wav etc.
• Online Remote call monitoringAs the system provides total browser based interface that helps to manage the entire system remotely.
• Multi backup facilitySystem will provide facility to take back up on Hard disk, CD’s, DVD’s etc…
• Automatic/Manual Call Snooping/Forwarding FacilitySystem will provide automatic call forwarding to the concern officer’s cell in field in both manual and automatic format.
• Upto than 30 calls can be recorded simultaneouslySystem is having capability to record 30 digital PRI Channels simultaneously. Set call priority (normal/important).
• Set call priority (normal/important)You can set the priority of calls as per your requirement.
• High level security (2 level password)
o Administrator Level
o Manager level
o User Level
